Shipping & Delivery

We know how exciting it is to wait for something special to arrive. From the moment you place your order to the day it reaches your door, we want the experience to be as smooth and clear as possible.

Because we care deeply about sustainable craft, every piece at Briar de Wolfe is made-to-order. Crafting on demand keeps our studio zero-waste, allows us to maintain strict quality standards, and ensures your jewelry is created specifically for you.

Where We Ship

We ship directly from our studio in Toronto to customers across our global network:

• North America: Canada, The United States

• Europe & UK: United Kingdom, Switzerland, Germany

• Asia-Pacific & Middle East: Australia, Singapore, United Arab Emirates (Dubai & Abu Dhabi)

Shipping Rates & Delivery Thresholds

Shipping options and rates are calculated at checkout based on your order subtotal (before applicable taxes).

Destination	Order Subtotal	Shipping Fee	Delivery Method	Estimated Transit Time
Canada & United States	$250 CAD & Over	Free	Tracked Standard Courier	3 to 5 Business Days
Canada & United States	Under $250 CAD	$25 CAD Flat Rate	Tracked Standard Courier	3 to 5 Business Days
UK & Australia	$350 CAD & Over	Free	Tracked International Courier	5 to 10 Business Days
UK & Australia	Under $350 CAD	$35 CAD Flat Rate	Tracked International Courier	5 to 10 Business Days
Singapore, Switzerland, UAE, Germany	$400 CAD & Over	Free	International Standard Tracked	7 to 14 Business Days
Singapore, Switzerland, UAE, Germany	Under $400 CAD	$45 CAD Flat Rate	International Standard Tracked	7 to 14 Business Days

Please note: Once an order has left our studio, original shipping fees are non-refundable.

International Customs, Taxes & Tariffs

When we send packages outside of Canada—including to the US, UK, Australia, Singapore, Switzerland, UAE, and Germany—they enter your country as Delivered Duty Unpaid (DDU).

Here is what that means in plain language:

• Local Import Fees & VAT/GST: Depending on your country's customs rules, your local border authority or delivery carrier may charge import duties, local sales taxes (such as VAT or GST), or small handling fees. These charges are set by your local government and are paid directly by you, the recipient.

• Country De Minimis Exemptions: Many of our destination countries offer generous duty-free thresholds for personal direct-to-consumer imports (for example, Australia up to $1,000 AUD, Singapore up to $400 SGD, and UAE express shipments under 1,000 AED). However, local regulations vary and can change.

• Tariff Changes: Foreign trade policies and customs tariffs can shift unexpectedly. Briar de Wolfe cannot estimate or collect foreign customs fees at checkout, so if you are unsure what your local border authority might charge, we recommend checking with them before placing an order.

• Refused or Returned Deliveries: If a package is returned to us because local customs fees were declined or an incorrect delivery address was provided, you will still be responsible for the round-trip shipping charges and any fees incurred to return the item to our Toronto studio.

• Delivery Restrictions: Very rarely, international shipping routes or security conditions change. We reserve the right to pause or decline shipping to certain international locations if reliable tracking and delivery cannot be guaranteed.

Crafting & Processing Time

Because your piece is built from scratch when you order it, please allow 10 to 15 business days for us to craft, finish, inspect, and package your jewelry before it ships.

If you have ordered a bespoke piece, a custom creation, or if we are in the middle of a high-volume seasonal period, we may need a few extra days at the bench. We will always keep you updated if that is the case.

Tracking Your Order

As soon as your package is packed and handed over to the carrier, we will email you a shipping confirmation with your tracking link. Please allow up to 48 hours for the carrier's system to update with initial location scans.

If you ever have a question about where your piece is or need help with an order, please reach out to us anytime at studio@briardewolfe.com—we are always happy to help.