Shipping
Your Briar de Wolfe Journey: Shipping & Delivery
The anticipation of receiving your unique Briar de Wolfe creation is part of its magic. We ensure a seamless and transparent journey from our studio to your hands. Each piece is thoughtfully made-to-order, a testament to our meticulous craftsmanship and commitment to zero-waste.
Our Shipping Destinations
Currently, we are delighted to offer shipping services to our customers in Canada and the United States only.
Seamless Shipping Rates (Canada & U.S.)
- Complimentary Shipping: Enjoy free shipping for all orders valued at $100 and over (calculated before taxes).
- Flat Rate for Smaller Orders: For orders totaling $99 or less, a transparent flat rate shipping fee of $20 will apply.
- Important Note: This shipping fee is based on your order's subtotal before any applicable taxes and is non-refundable.
International Orders: Navigating Global Journeys
For orders destined outside of Canada, it's important to understand potential additional costs.
- Customer Responsibility for Duties & Taxes: Orders shipped outside of Canada may be subject to import duties, customs, and taxes levied by the destination country or region. Please be aware that these regulations vary significantly and are entirely outside Briar de Wolfe's control. These additional costs are the sole responsibility of the customer. We advise you to contact your local customs office for detailed information on potential charges prior to placing your order.
- Undeliverable Orders: In instances where an order cannot be delivered or is rejected due to unpaid import duties or taxes, the customer will be responsible for any applicable return shipping costs.
- Right to Refuse Orders: Briar de Wolfe reserves the right to refuse orders destined for the U.S. and other international locations.
- Market Fluctuations: Please note: Due to potential U.S. and Canadian tariff changes, orders shipped to the U.S. may be subject to additional taxes.
Crafting Your Piece: Order Processing Time
As part of our commitment to zero-waste and exceptional artistry, every Briar de Wolfe piece is made-to-order. This personalized approach means your order will be meticulously processed and prepared for shipment within 10 to 15 business days following order confirmation.
Tracking Your Treasure
Once your unique creation embarks on its journey, you will receive an email notification confirming your order has shipped. This notification will include a tracking number, allowing you to monitor its status and anticipate its arrival. Please allow up to 48 hours for the tracking information to become fully available online.