Investing in Enduring Beauty: Your Briar de Wolfe Warranty

At Briar de Wolfe, we believe each creation is a unique chapter in your jewelry journey. Our unwavering commitment to meticulous craftsmanship ensures every piece is designed for enduring beauty and significance. To honor this promise, we offer a 1-year limited warranty from your original purchase date, safeguarding against defects in materials and artistry. This warranty is our pledge to the lasting quality of your cherished adornment.

Our Commitment to Your Piece

Our warranty is a testament to the exceptional quality we stand by. It covers any inherent manufacturing defects in materials or craftsmanship that may arise under normal wear during the first year of ownership. We craft each item with precision, and this warranty assures your investment in a truly unique piece.

Nurturing Your Journey: What Our Warranty Does Not Cover

While we stand by our artistry, our warranty focuses on manufacturing integrity. It does not extend to:

• Lost or Stolen Items: We cannot cover items that have been lost or stolen.
• Normal Wear and Tear: This includes natural occurrences such as minor scratches, bent rings, broken chains, worn gem settings, or chipped, broken, and missing gemstones that result from regular use over time.
• Care & Storage Issues: Problems arising from improper product use, accidental damage, or inadequate storage (e.g., exposure to harsh chemicals, excessive force).
• Unauthorized Modifications: Any alterations, repairs, or re-sizings performed by a third party will void the warranty.

Initiating a Claim: Seamless Support for Your Treasure

Should you encounter an issue covered by our warranty within the 1-year period, please reach out to us. We're dedicated to finding a satisfactory solution for your treasured piece.

To submit a request, please send an email to studio@briardewolfe.com with the following details:

• Subject Line: Include "Warranty" for swift processing.
• Order Information: Your original Order #.
• Visual Evidence: A clear photo or video precisely depicting the issue.
• Detailed Description: A concise explanation of the problem you're experiencing.

We address all warranty claims on a case-by-case basis, striving for resolutions that uphold your trust in Briar de Wolfe. Your satisfaction means the world to us, and we are excited for the many adventures your jewelry will share with you.

Warranty terms are subject to change without prior notice.